This policy was last updated in November 2022.
Personal Information We Collect
Personal information is information that can be used to identify or contact a specific individual, such as a name, address, company affiliation, or email address. We divide the personal information we collect into two categories: information you explicitly provide, and information that you casually provide. We use Personal Information mainly to offer our services and enhance our users experience.
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services. We may collect Personal Information such as name, email addresses, phone number, names of contact persons for billing purposes or when you request a demo of our product or services, request sales information, access our product or service or contact customer support. We may also possess your professional or employment related data such as job title and historic employment records.
We may keep records of profile data that covers username and password, your preferences and any feedback.
On OpenGamma’s websites we may ask for specific Personal Information from you, which will be used to contact you and customise the offerings that OpenGamma makes to you. We will only collect the Personal Information that you knowingly provide to us, and we will only do so when it helps us to tailor our offerings to your interests and request.
In addition, as you browse our website, we may automatically collect information about your time on our site and the content that you access whilst browsing it. While we do not intend any of this information to be Personal Information, it may be possible to combine this information with other information, making it Personal Information. If we do so, passively collected information about your browsing of our websites will be considered Personal Information.
We may use the Personal Information that we collect to exercise what is called our legitimate interests, meaning that we may use the data for reasons that are in your and/or our interest, while ensuring your privacy rights are fully protected. You can opt out of any marketing or communications we make on this basis at any time.
Automatically collected information is analysed to improve our websites, and includes without limitation details such as the IP address assigned to you when you accessed our websites, what pages you visited, login data, browser type and version, timezone and location, how long you spent on each page, and how you found the OpenGamma website. This information can be used to answer such questions as “How do people find out about OpenGamma products and services?” and “What are the most popular pages on the OpenGamma web site?”.
We may occasionally combine your Personal Information with information retrieved from other sources, such as public sources which include government agencies, public records, social media platforms and other publicly available sources. We engage with data providers, such as information services and data licensors that provide other information, such as your business contact information.
The OpenGamma website does use “cookies” on its websites. Cookies are identifiers that can be sent from a web site and placed on your hard drive by your browser, and sent back to OpenGamma when you browse our web site. You may elect not to accept cookies by instructing your browser not to accept cookies from OpenGamma websites, and if you do so, you will still be able to browse our websites. However, certain interactive functionality of our websites may not be available if you do not accept cookies from OpenGamma.
Cookie information is used in much the same way as automatically collected information about your browsing of our websites, and may be used to link together multiple visits you may make to our web sites. This information helps us answer questions such as “What product information is most of interest to regular visitors to our web site?” and “What types of offers do regular visitors to our web sites prefer?”.
Our site uses three types of cookies:
- ‘Analytical’ cookies allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
- ‘Functional’ cookies allow us to remember choices you make, such as your log in details. We use these cookies to show you are logged in (where applicable) and display relevant confirmation pages when you interact with our site.
- ‘Third party’ cookies are set by external web sites whose services are used on this site. They allow you to share content onto social networks and comment on content on the site.
Third Party Cookies and Links to Third-Party Web Sites
Third Party Cookies are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site that allow visitors to share content onto social networks and comment on content on the site. In order to connect our site to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing on the internet, including on this web site.
You should check the respective policies of the third-party services to see how exactly they use your information and to find out how to opt out, or delete, such information.
We do not endorse or make any representations about Third-Party web sites, nor can we control how Personal Information you provide to those web sites will be used.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website or directly contacting us:
- Sign up to receive updates from us via email or social media channels;
- Use a mobile device or web browser to access our content;
- Contact us via email, social media, or on any similar technologies;
- When you mention us on social media;
- When you form a business relationship with us and during the course of the relationship.
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- Enable you to have full access to OpenGamma Products;
- Respond to your comments, questions, and requests, and provide customer support;
- Monitor and analyse trends, usage, and activities in connection with the OpenGamma Products;
- to enable you to customise or personalise your experience of our website;
- for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms;
- to consider your employment application;
- to enable you to access and use our website, associated applications, and associated social media platforms;
- for internal record keeping and administrative purposes;
- to comply with our legal obligations and resolve any disputes that we may have.
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
To protect the privacy of this information, OpenGamma and its partners employ industry-standard controls including physical access controls and internet firewalls. We may store any information collected in a number of jurisdictions, including the United States of America and various member states of the European Union. When we transfer personal information outside the EEA we ensure the recipients of this information are subject to the same safeguards and contractual obligations as those required within the EEA.
We are committed to safeguarding your data by implementing the latest technologies and software, which help us safeguard all the information we collect online. We will comply with laws applicable to us in respect of any data breach.
How Long We Keep Your Personal Information
To ensure we do not hold on to personal information for longer than is legally required or necessary, we will delete all your personal information 6 years after the termination of our business relationship.
However, if necessary, we may retain your personal information to ensure we remain in compliance with applicable laws and regulations, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes.
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Special Categories of Personal Data
For the purposes of this policy, we do not collect any Special Categories of Personal Data. Special Categories include personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation.
Disclosure of Personal Information to Third Parties
OpenGamma will not lease, sell, or distribute your personal information to any third parties, unless we have your permission.
We may disclose personal information to:
- a parent, subsidiary, or affiliate of our company
- third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
- our employees, contractors, and/or related entities
- our existing or potential agents or business partners
- sponsors or promoters of any competition, sweepstakes, or promotion we run
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- professional advisors, such as solicitors, auditors, bankers and insurers, where necessary in the course of the professional service that they provide us
- third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data
- to any other person with your consent to the disclosure.
Additionally, we may disclose your Personal Information if we have a good faith belief that disclosure is necessary to protect the health, safety, or rights of a third party.
International Transfers of Personal Information
When transferring data outside of United Kingdom to the US, we ensure that we have a relevant International Data Transfer Agreement in place and we conduct Data Transfer Impact Assessment. For our counterparts in the Asia-Pacific region, we respect the principles deriving from the APEC Cross-Border Privacy Rules.
For our European counterparts, we note that the EU-US Privacy Shield is no longer a valid mechanism to transfer personal data from the European Union to the United States and we are committed to follow any updates concerning Trans- Atlantic Data Privacy Framework. We inform that in case of transferring any data concerning EU, we are following Standard Contractual Clauses (SCCs) for any contracts that were entered into prior to 21 September 2022. We ensure we comply with any requirements arising from international data transfer agreement (“IDTA”) and the international data transfer addendum (“Addendum”) issued by the Information Commissioner’s Office and Data Protection Authority.
Your Rights and Controlling Your Personal Information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
If you have any questions or wish to exercise your rights in relation to this policy then please email email@example.com.
All content on this web site is copyright 2009-present by the OpenGamma group of companies. All rights reserved.
OpenGamma is a registered trademark of OpenGamma Ltd in the United States of America and the European Union.
All use of the mark(s) referenced above shall be subject to the OpenGamma group of companies’ prior written consent or standard mark usage policies, which may be revoked or modified at any time. Notwithstanding anything to the contrary, all goodwill created in the use of the marks referenced above shall vest solely with the OpenGamma group of companies.
All other trademarks referenced on www.opengamma.com are those of their respective owners.
OpenGamma Limited is a company registered in England and Wales with company number 06989069. Registered office: OpenGamma Limited, 5th Floor, One New Change, London, EC4M 9AF.